Gauteng - South Africa
Contract Type: Permanent
Salary: Market Related
Matric or Equivalent of • 2 years estimates experience • 2-5 years’ experience in freight forwarding air/ road, sea cargo
• Deal Directly with customers either by telephone or electronically • Obtain and evaluate all relevant information to handle enquiries • Negotiate rates and compile estimates according to projects/ shipment requirements • Assessing viability of business, negotiating rates, planning of scope of work and presenting tenders to clients • Planning, rate negotiation, and quoting on tenders for projects • Ensure total accuracy of all quotations submitted (to be signed off by relevant BU Managers) • Ensure all quotations are carried out profitably • Quotation negations to be based on quality of the service offered, as well as cost • Communicate and coordinate with internal departments • Handover shipments to internal departments – interface essential • Liaise and communicate with Bolloré network regularly • Negotiating rates with nominated and approved third parties upon request from client and Bolloré network • Handling of general administrative tasks • Assisting the Commercial Department to keep the quotation module updated • Complete handovers to operations for new business and existing • Create a positive relationship with customers and ensuring the interaction the customer has with the business is an efficient satisfying experience Rate procurement & Estimates • Sea and air freight rate negotiations with suppliers. Should we need more aggressive pricing the estimator must involve the European route Development Manager or the Head of Sea/Air freight Solutions • Rate analysis to identify best rate (price and quality) • Generating of estimates in accordance with approved rates • Submitting estimates in accordance with approved rates • Submitting estimates in line with target deadlines • Monitor target deadlines with the aim of not missing specific deadlines • Monitor success of estimates and tenders submitted • Complete reporting requirements as required • Maintain good communications with operational and administrative staff internally • As requested by clients and agents, source relevant rates, create and send accurate estimates o Quotes will include all modes of transport • Ensure that all quotes/ outcomes of quotes are registered on quotation module on a weekly basis • All new business must be handed over to operations. The handover to include the completed estimate, rate sheet/ work sheet and the original customer enquiry • Ensure that all quotes received from Sales and transporters are updated in the rate sheet • Compile Tenders for projects • Client servicing: Ensure regular communication with clients to ensure they are happy with Bolloré’s service provided to them • Concerto updating for all estimates and tenders sent to clients • Ensure that contact details are correct and up-to-date. When required, assist external sales with identifying suitable hauliers for specific work they may be quoting on • Ensure that records are kept of rates to ensure maximum mark-ups are applied and negotiate best rates with the shipping lines. Ensure operations are updated with the relevant shipping lines to be used and their buy rates • Follow-up phone calls/ e-mails to be made to ensure quotations module is up to date with regards to accepted, in progress, lost, sent and to follow up • Any other delegated tasks deemed as reasonable as assigned by the reporting manager
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